so, a lady brings in lawn mower, tune-up special, check blade, and she bought a new one from somewhere else…
but where she bought the brand new blade from, they sharpened it….??? why? its a new blade, and they butchered it with a bench grinder, and it was way out of balance….
so i removed the blade that was on the mower, a '‘universal fit ’' blade, to install the now proper fit/ properly sharpened and balanced blade…and the blade on the mower was just as bad, terrible sharpen job, out of balance, and center hub was stripped…
so, i mark out the defects on the blade that WAS installed on her mower… i circled the damaged / stripped hub, and also wrote ‘terrible job’' with arrows pointing towards the inferior sharpen job.. large hot spots ( burnt blue steel) and there were still chunks missing out of the blade after it was sharpened ! embarrassing for whoever did it !
i didnt know, that she was going to take the blade back to where it was sharpened, and chew the gut out…but she did
I had no idea which shop did the blade, all i said was that it was a poor job…
then later in the day, our parts guy gets a phone call from the competition (home hardware)….chewing him out for our shop claiming that his work was bad, and that '‘IF IT EVER HAPPENS AGAIN , I WONT SELL YOU ANY MORE PARTS’'
( i know the guy, he is an ignorant ass)
hey, take some pride in your work. do it right the first time. i have repaired 6 mowers in the last two weeks, that people paid you / home hardware to fix/ tune up, and they still dont run properly…one lady was billed for parts that were never installed, when she confronted him about it, he said to her '‘ not my problem’'
what kind of circus is he running out there? maybe he tired of 20 + years and should move on…
home hardware sells toro and stihl….we do have other vendors in town to get those parts from….
and why support the competition? i told the boss that weeks ago…
this guy is contract to home hardware, makes his own hours and what days he works….when i dealt with him, at my old job, it was really annoying
cuz he was either '‘ not in today’‘ or ’‘on lunch’' from 11 am too 2 pm
'‘if you are going to critique me, you had at least be as good as or better than me’'
his work is garbage. his customers have proven that. obvious i hit a nerve with him.
let the mechanic wars begin!