Walt wrote: ↑Thu Feb 02, 2023 2:34 pm
That is great news
Good luck sorting out the old mess.
there are still parts arriving that the old guy ordered-and they are the wrong parts

imagine that!!
i told the boss, that it will take awhile to get thru the mess of incorrect and /or non-ordered parts for customers.
the office lady is getting upset that i am ordering parts one at a time, instead of waiting to build an order- these are parts that i am ordering AGAIN, but the correct parts this time, cuz the other parts guy has already screwed up. and the customer has been waiting for their tool for 2 months or more-
one tool was waiting over a year, because the previous parts guy ordered the wrong part- but then didnt order the correct part, cuz the office lady bitched about the shipping- (the previous parts guy NEVER charged the customer the shipping fees, the shop just ate that expense)
i told the boss that it will take a few months to figure out the mess that the previous parts guy created.
my boss figures it will take a year , at least, by the time everything is figured out.
but it sure is interesting, i can get lots of parts, from our current parts vendors, that the previous parts guy said were unavailable - the previous parts guy is old , and was stuck in his ways- if it meant looking for a part on the internet, he would not dig any deeper.
he was basically stuck in the stone age, with a hammer and chisel to make his order sheets- ha ha
he would still phone or fax away orders-

- when the parts supplier offers full online ordering, which is ALOT easier.
and if the office lady tries being a bitch towards my son, about incorrect orders from the previous parts guy, i will give her what for- dont berate my son over something that the previous guy fucked up on. she has already tried that. he has told her that as well- he is dealing with the screw-ups from the previous guy.
it is a fulltime job, just trying to figure out the previous parts guy screw-ups-

lots of time and money wasted.